At Bejoynd our passion is customer success, as we have learned that customer success is the main driving point for our company’s success. We are looking for someone that is just as passionate as we are when it comes to being service minded and helpful.
As Technical Account Manager (TAM) at Bejoynd you will work together with a Customer Success Manager to proactively assure that the services, service levels and system infrastructure are optimized and delivered to our customers in the online gaming sector around the globe. The Technical Account Manager TAM sits at the core of our customers operation, assuring that any operational and technical issues are addressed and rectified at agreed service levels.
As the TAM you will provide technical support to customers before and after a sale. You will also work tight together in the customer success team to build strong relationships with our customers and ensure customer satisfaction. We will offer you an independent role in an agile team where you will also be part of the 24/7 Incident Management team.
Formal education and experience are not the most important, as we will value the right personality, and how you fit in with the company culture and motivation.