The Bejoynd Core platform will allow you to fully manage the customer journey and gives you the necessary control and overview to optimize the player onboarding, customer satisfaction and revenues. In addition of being a standalone iGaming platform we have the unique ability to fit in alongside existing platforms allowing us to have superior flexibility and seamless integrations.
It is a scalable platform solution for the future and will allow you to focus on your business objectives, marketing activities and creating satisfied and happy customers.
The Back Office tool is a versatile and flexible solution, but most importantly, it offers a simple and user-friendly interface. You will have full control over access rights for your team and stakeholders. There is no need to work with different Back Office modules or systems – just one!
All relevant data can be integrated and synchronized into the BE Core. Save your preferred settings and navigate with a few clicks between "new player registrations" and "game performance reports" – it is that simple. Bejoynd has conducted extensive testing to design and deliver the most optimal Back Office on the market.
Simple player registration process.
Customize the registration module to fit your requirements.
Easy management of your customer base.
Customer meta data accessible for export via API integrations.
Real- and bonus account balance.
Risk- and Player level.
Player support issues.
Use meta data to fully optimize your player base with precise analytics and predictive behavior insights.
Bejoynd Insight will give you the following possibilities to grow your business and revenues.
Segment your player base in multiple tiers based on behavior.
Identify high value customer (VIP’s) in early stages of their customer journey.
Differentiate your reward and bonuses to earn highest ROI.
Early identification of potential churn-players.
Automatically move customers up and down segmentation tiers to optimize their life-time value.
Precise communication to customer segments based on behavior.
Operators can customize player segments for their market and demographics with full flexibility.
We understand the importance of customer retention in creating a profitable player ecology. That is why we can secure an efficient and valuable management of your player base. With our flexible API, we have the ability to integrate multiple suppliers into our CRM solution, all tailored to your needs and preferences.
The Bejoynd CRM solution and integrations will provide some key benefits and opportunities:
Bejoynd Insight delivers both, a quick overview of your business KPI’s via our customizable dashboard functionality, as well as in-depth reports features. You can filter in specific areas of your business and receive tailor-made reports and insights.
Unlock the potential of your data with the following capabilities:
Detailed Reports – both standard and Scheduled reports.
Build your own Dashboards and get real time data in a simple and easy overview.
Add, remove and rearrange widgets easily
Dashboards are fully customizable per user.
Fine-grain your reports with multiple selection criteria.
Align player segments with bonuses and promotions to boost revenue from your player base.
Dynamic meta data ranges and intervals.
Player group and campaign filters.
Schedule custom reports via e-mail, SFTP, FTPS and HTML-post.
Bejoynd have developed a sophisticated wallet and payment solution that will allow your customers to transfer funds using their preferred payment option.
By having a robust and reliable wallet solution and payment gateways localized to your market you will gain your player’s trust.
Our solution will enable players to make deposits and withdrawals hassle free and at the same time give you a toolset to monitor risk and keep a high security standard in all transaction processes.
The Bejoynd Core will also give your organization an easy and simple overview of transactions that will allow your customer service agents to quickly help if any issues arise.
Bejoynd continuously invests in the solution to safeguard a safe, compliant and fully transparent platform. The BE Core is proven in highly regulated markets and passes all regulatory standards and requirements.
Safe player and age verification process.
Integration to PEP databases.
Integration to national Responsible Gaming databases and Black-list registers.
Address and identity check solutions available.
Support document upload to your safe environment, e.g. proof of identity documentation.
Control of deleting accounts.
Player information vault and KYC vault.
Wagering, Bet vault and Safe storage of gaming information and payment information.
Fully GDPR Compliant solution.
Responsible Gaming functionality will be important to build a sustainable operation and comply to regulatory requirements.
The Bejoynd Core offers automated solutions; Recommendation engines, One-to-one communication and AI tools are fully implemented in our solution. These will allow your organization to perform correct and precise analytics of your customer base and safeguard a healthy player base ecology.
Deposit, wagering and loss limits
Upload documentation checks
Self- and Government exclusion checks.
Possible third-party integrations.
By submitting this form you consent to us emailing you occasionally about our products and services. You can unsubscribe from emails at any time, and we will never pass your email to third parties.